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Return-policy | Glocalcare Official Site
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Returns / Refunds Policy

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY

  • • A credit will be issued for unopened and unused items if items are returned within 30 days of purchase. Outbound shipping will be deducted from the final credit.

  • • The customer will be responsible for return shipping unless Glocalcare mis-ships the order.

  • • No refund will be issued if products are consumed, or the box is damaged. A 20% Restocking fee will apply to any returned product.

  • • Customers must use either the original box or a strong box for returns. Please do not use any kind of envelope for returns. No refund will be issued for damaged boxes.

  • • Customers will be responsible for return shipping if an item is not picked up from the mailbox or if the address is incorrect, or if USPS or UPS cannot deliver to the address.