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Terms and Condition | Glocalcare Official Site
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TERMS AND CONDITIONS

INTRODUCTION

These Terms and Conditions ("Agreement" or "Terms") constitute a binding written agreement between Unique Health Innovation LLC (UHI) / owner of GlocalCare website and their customers. To make these Terms easier to read, the services offered by the companies and associated websites are collectively called the "Services".

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THIS WEBSITE. THESE TERMS OF USE DESCRIBE YOUR LEGAL RIGHTS AND RESPONSIBILITIES. BY ACCESSING OR USING THE WEBSITE OR SERVICE, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THIS AGREEMENT. THESE TERMS FORM A LEGAL AGREEMENT BETWEEN YOU AND US REGARDING YOUR USE OF THE WEBSITE ALONG WITH THE RELATED SERVICES, FEATURES, CONTENT, AND OFFERS PROVIDED ON THE WEBSITE. THESE TERMS ALSO INCLUDE A MANDATORY ARBITRATION CLAUSE. IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS, INCLUDING THE DISCLAIMERS, YOU MAY NOT ACCESS OR USE THIS WEBSITE. IF YOU DO NOT UNDERSTAND AND AGREE TO ALL OF THESE TERMS OR ARE UNDER EIGHTEEN (18) YEARS OF AGE, YOU SHOULD CEASE ALL USE OF OUR WEBSITES AND LOG OFF IMMEDIATELY. YOUR USE OF THIS WEBSITE, PURCHASE, OR USE OF ANY OF OUR PRODUCTS CONSTITUTES YOUR AGREEMENT TO THESE TERMS AND CONDITIONS.

General

This website is owned and operated by Unique Health Innovation LLC ("COMPANY," "we," or "us"). By using the website, you agree to be bound by these Terms of Service and to use the website in accordance with these Terms of Service, our Privacy Policy, our Shipping Policy, our Return Policy, and any additional terms and conditions that may apply to specific sections of the website or to products and services available through the website or from COMPANY. Accessing the Website, in any manner, whether automated or otherwise, constitutes use of the Website and your agreement to be bound by these Terms of Service.

PAYMENT

We will send you an invoice/delivery note setting out the cost of your purchase we have supplied, together with the total cost of postage and packaging if applicable. Our prices and charges are shown on the Website. We reserve the right to request that we receive payment from you before we supply any products to you.

PAYMENT METHODS

Customers can pay with Mastercard, Visa, or with PayPal.

ELECTRONIC COMMUNICATIONS

When you transact with UHI or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the glocalcare website. For contractual purposes, you consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your legal rights.

AMENDMENTS TO THE TERMS AND CONDITIONS

We reserve the right to modify our policies, terms and conditions at any time. The policies and terms and conditions in effect at the time of your purchase will apply, unless a change is required by law or government authority. If any condition is deemed invalid or unenforceable, it will be considered separate and will not impact the validity of the remaining conditions.

RETURNS & REFUNDS POLICY

If you return goods within 30 days of dispatch, we will refund the charged amount, excluding shipping and handling fees. Please obtain proof of posting from your local post office. We will only issue refunds if the goods have been damaged, incorrectly dispatched, or if the return complies with our guarantee. We do not provide refunds for goods shipped using the "Free Post" service when delivery has been attempted unsuccessfully, or if the carrier has lost or misplaced the package. We do not offer refunds for goods purchased with sale voucher codes or special offers such as "Free 1 For 2" or "50% Off." All returns should be sent using our RMA number process. This policy does not affect your legal rights.

CANCELLATION POLICY

Orders are processed quickly, and once they have entered the dispatch process, it is not possible to cancel or change an order on the website. If you wish to return an item, please follow our Returns & Refunds Policy to receive a full refund for the price you paid for the item(s).

REVERSALS AND CHARGEBACKS

We consider chargebacks and reversals as potential cases of fraudulent use or theft of services and will take appropriate legal action. All activity and IP address information is monitored and may be used in a civil or criminal case against a client. In the event of a reversal or chargeback claim filed with the cardholder's bank, we will deny refund requests to prevent fraudulent activity attempting to obtain multiple refunds.

Limitation of Liability

Our liability to you for any breach of these terms and conditions is limited to refunding the amount you paid for items that you haven't received or that you've returned within the agreed time frame and in the required condition. We are not liable for any other loss or damages unless caused by our negligence or breach of these terms and conditions. We reserve the right to correct errors and omissions, change information, prices, specifications, and descriptions without liability. We are not obliged to fulfill orders for products that were advertised at an incorrect price but will give you the option to cancel or confirm the order at the correct price.

Processing of Personal Data

To process your order, we may need your email address to send confirmation of orders, payments, and other transactions. We may also use your telephone number to contact you regarding transactions on your account, including orders, deliveries, and payments. Additionally, we may share your information with companies and individuals appointed to undertake services on our behalf, such as fulfilling orders, delivering packages, and processing credit card payments. Any such companies or individuals must use your information only for the specified purpose and in accordance with relevant data protection laws.

Use and Protection of Personal Data for Marketing Purposes

We respect your privacy and do not sell or pass your personal data to any third-party company. We may occasionally include information from reputable third parties in our direct mailings, but we will not pass your details to any such third parties. You may opt out of receiving marketing information from us at any time.

Credit Card Declines

If a credit card transaction declines after the product has been shipped or received, and you have not exercised your cancellation rights, we reserve the right to reprocess the transaction in full. Please contact customer care if you have any questions regarding credit card declines.

Account Profile and Ordering Policy

You are responsible for ensuring that all order and profile information submitted to us is accurate. We reserve the right to limit the order quantity, extend the delivery timeline, and/or refuse to ship the product to you for any reason. If you have any concerns or objections regarding charges, you agree to raise them with us first and not cancel or reject any credit card charges without resolving the matter with us. We may cancel or not process your order if your credit card is declined, if we suspect fraud, or for any other reason we deem appropriate. We may also verify your identity in connection with your order. We will not charge you for orders that we do not process or cancel.

Third-Party Websites

The websites operated by the Company may include links to other external websites, resources, or advertisements. The Company does not guarantee the availability, reliability, or accuracy of such external websites, and it does not endorse any content, products, services, or advertising offered on or through them. Users access such external websites at their own risk, and the Company shall not be held liable for any damages or losses arising from the use or reliance on the information, goods, or services provided by these websites. Any concerns or inquiries regarding external websites should be directed to their respective administrators or webmasters.

Your Membership Account

By using this website, you are responsible for keeping your account and password confidential, and for preventing unauthorized access to your computer. You agree to accept full responsibility for all activities that occur under your account or password. If you are under the age of 18, you may only use this website with the involvement and supervision of a parent or legal guardian. The Company and its associates reserve the right to refuse service, terminate accounts, modify or remove content, or cancel orders at their discretion.

Risk of Loss

All items purchased from the Company are subject to a shipment contract, and the risk of loss or damage passes to the buyer upon delivery to the carrier.

Product Descriptions

The Company strives to provide accurate and reliable information about its products. However, it does not warrant that the product descriptions or other website content are error-free, complete, or up-to-date. If a product purchased from the Company is not as described, the buyer's sole remedy is to return the unused item.

Trademarks

All content on this website, including text, images, logos, product names, and other intellectual property, is protected by copyright, trademark, and other laws in the United States and internationally. The Company owns all rights to the intellectual property displayed on this website. This Agreement does not grant any user the right to use any trademark or service mark of the Company or its affiliates without prior written consent.

Our Contract

When you place an order on our website, you are making an offer to buy products from the Company. The Company accepts your order when it sends an Order Confirmation or Shipment email confirming that it has dispatched the goods. This acceptance is deemed complete and communicated to you when the email is sent, regardless of whether you receive it or not.

Intellectual Property Rights

All materials available on the Company's website are its property or that of its affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. You may only use the website and its materials for personal noncommercial purposes, and you may not modify, reproduce, sell, or distribute any content from the website without prior written consent.

LEGAL DISCLAIMER

The information provided on this website is for informational purposes only and should not be taken as medical advice. Before using any products offered by the Company, please read the entire label and follow all directions provided.

Statements made by the Company have not been evaluated by the Food and Drug Administration, nor has it gone through the rigorous double-blind studies required before a particular product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease. The FDA does not evaluate or test herbs. Our products are not intended to diagnose, treat, cure, or prevent any illness or disease. Please consult with your physician for diagnosis or treatment, and always follow the product instructions while being mindful of any potential allergic reactions. The author, publisher, and distributors of this information assume no responsibility if the information provided is used in place of a licensed psychologist, medical doctor, psychiatrist, or other appropriate professional health care provider's services. We do not guarantee the performance or effectiveness of any preparations mentioned on this website. We strive to provide accurate information on this website but do not accept responsibility or liability for any inaccuracies.

LIMITATION OF LIABILITY

This website offers health, wellness, and nutritional information and is designed for educational purposes only. You should not rely on this information as a substitute for professional medical advice, diagnosis, or treatment. If you have any concerns or questions about your health, you should always consult with a physician or other health-care professional. Do not disregard, avoid, or delay obtaining medical or health-related advice from your health-care professional because of something you may have read on this website. The use of any information provided on this website is solely at your own risk.

Nothing stated or posted on this website or available through any services is intended to be, and must not be taken as, the practice of medical or counseling care. For purposes of this agreement, the practice of medicine and counseling includes, without limitation, psychiatry, psychology, psychotherapy, or providing health care treatment, instructions, diagnosis, prognosis, or advice.

TERMINATION

We reserve the right to cancel or terminate your access to the Website or any part of it without notice. If we cancel or terminate your access, you are no longer authorized to access the affected part of the Website. The restrictions on material downloaded from the Website, as well as the disclaimers and limitations of liabilities stated in these Terms of Service, will still apply even after cancellation or termination.

Important Notice

By becoming a member, you agree to receive your selected product at regular intervals, depending on your subscription plan - every 30 days, 2 months, 3 months, or 6 months. You will continue to receive the product and exclusive, members-only content until you end your membership. Memberships are ongoing and are automatically renewed, but you may cancel your subscription at any time without penalty or early termination fees.

To cancel your subscription, please contact us or email us at support@glocalcare.com. You acknowledge and agree that you will be charged a recurring membership fee, depending on your original date of purchase and subscription plan, and authorize us to charge your credit or debit card accordingly. You also agree that you will be responsible for any overdraft charges or fees incurred from your card issuer or bank for insufficient funds or other associated fees related to monthly repeat billing.

We will not obtain additional authorization from you for each monthly membership charge, and we will send you a confirmation of consent via email, notifying you of your subscription and terms. If you wish to return any products, please contact our Customer Service Team at 949-678-4882 (24/7) or email us at support@glocalcare.com

Class Action Waiver

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. We do not allow class arbitrations, class actions, private attorney general actions, or consolidation with other arbitrations. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding or claims, such as a class action, consolidated action, or private attorney general action, unless all relevant parties agree to do so following initiation of the arbitration.

Severability

If any clause within these Terms of Service, other than the Class Action Waiver clause above, is found to be illegal or unenforceable, that clause will be removed from these Terms of Service, and the remaining clauses will remain in effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable, and the dispute will be decided by a court.

Entire Agreement

If a court finds any portion of this Agreement unenforceable, the rest of the Agreement will continue to apply. This is the entire agreement between you and the Company relating to the website and replaces all prior written or oral agreements. You cannot transfer or assign your rights or obligations under this Agreement to anyone without our written permission. Our failure to enforce any provision of this Agreement does not waive our right to enforce the same provision in the future. The headings contained in this Agreement are for informational purposes only and are not enforceable provisions of this Agreement.

WEBSITE CONTENT AND CONTENT RIGHTS

The following terms apply to the content found on our websites and services. "Content" refers to any information, materials, or works of authorship, including text, graphics, images, music, software, audio, and video, that are made available through our websites and services. "User Content" refers to any content that is provided by our account holders, including you. Any information submitted on our website is subject to the terms that are incorporated herein.

We do not endorse or take responsibility for the accuracy or reliability of any opinions or statements on our websites, nor for any offensive, defamatory, or obscene postings made by any user. We will not be liable for any loss or damage caused by your reliance on information obtained through the content on our websites. It is your responsibility to evaluate the accuracy, completeness, and usefulness of any information, opinion, or other content available on our websites. Please seek the advice of professionals as appropriate, regarding the evaluation of any specific information, opinion, or other content, including but not limited to financial, health, or lifestyle information, opinion, or other content.

REVIEWS, COMMENTS, E-MAILS, AND OTHER CONTENT; OWNERSHIP AND REMOVAL

Visitors and users may post reviews, comments, and other content and submit suggestions, ideas, comments, questions, or other information, provided the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right, but not the obligation, to remove or edit such content, but we do not regularly review posted content. If you do post content or submit material, you grant us and our associates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You also grant us and our associates and sublicensees the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify us or our associates for all claims resulting from the content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.